How to Log Into Pivotal UX and EVe using Okta

Solution Title: How to Log Into Pivotal UX and EVe using Okta

Description: This guide details the steps on how to log in to Pivotal UX and EVe using Okta.
Summary of Steps: 1) Log in to Pivotal UX and EVe directly via Okta
2) Log in to Pivotal or EVe from the application home page
3) Resetting your Password
Who Should Use This: All users with an Okta account.
When Should This Be Used: This should be used when users want to log in to Pivotal or EVe.
Dependencies: Okta Activation Email with Pivotal UX and EVe account access
Related Articles: None
Created By: Ariz Dela Pena
Tested By: Peter Kakolyris


Things To Note Before You Login:

  •  Your Okta username is your email address. It is the same address all Okta emails have been sent to.
  •  When accessing Pivotal or EVe, if in doubt, click on the "Sign in with Okta" or "Okta" buttons respectrively, to be redirected as demonstrated below under Step 1. If logging in via the Okta website (as per Step 2 below), upon successful login, you'll be presented with shortcuts to your approved applications. Click on these to be taken straight in. 
  • To reset your password, you will be asked to answer your personal security question which you need to remember.
    If you forgot the answer to this, then you will need to validate your identity using this FORM.
  • When diagnosing faults, please ensure you provide the exact error, as a screen shot and/or verbose text.


1) Log in to Pivotal UX and EVe directly via Okta


1.a  - Go to the EV Okta website https://evgptraining.okta.com/ and enter your e-mail address on the 'Username' field and your password on the field provided. Afterwards, hit the Enter key on the keyboard or click the 'Sign in' button.

This is the Okta login screen:


1.b - Once you are in Okta, click on the Pivotal or EVe widget. This will take you to the application and be logged in automatically. You'll be presented with shortcuts to your approved applications. Click on these to be taken straight in.

This is the Okta dashboard:



2) Log in to Pivotal or EVe from the application home page

2.a - For Pivotal, go to https://ux.evgptraining.com.au/pivotalux/.
2.b - Click on the 'Sign in with Okta' button.

This is the Pivotal UX login screen:


2.c - For EVe, go to https://eve.evgptraining.com.au/.
2.d - Click on the 'Okta' button.

This is the EVe login screen:


2.e - You will be redirected to the Okta login page. Enter your e-mail address in the 'Username' field' and your password in the field provided. Afterwards, hit the Enter on the keyboard or click the 'Sign in' button.

This is the Okta login screen:


3) Resetting your Password

3.a - In the event that you have forgotten your password, click on the link that says 'Need help signing in?' on the login page, then click on 'Forgot password?'.


This is the Okta login screen wherein the default view is only the 'Need help signing in' is visible:



This is the Okta login screen with the 'Forgot password?' option is displayed after clicking on 'Need help signing in':


3.b

  • On the next screen, enter the e-mail address associated with your Okta account then click on the 'Reset via Email' button. 
  • You will then get instructions on how to reset your password. To reset your password, you will be asked to answer your personal security question which you need to remember. If you forgot the answer to this, then you will need to validate your identity using this FORM.


This is the Okta Reset Password screen: